At Azecantum, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us during your stay and when using our website.
1. Information We Collect
We may collect personal information when you:
Make a reservation or stay at our hotel
Visit our website and engage with online services
Sign up for newsletters or promotional offers
Use our facilities, such as the casino, spa, or dining services
Interact with our customer service team or concierge
This information may include:
Name, address, phone number, and email address
Payment information (securely processed through third-party payment processors)
Guest preferences, stay history, and feedback
IP address, browser type, and other technical details when using our website
2. How We Use Your Information
The information we collect is used to enhance your experience at Azecantum. This includes:
Processing reservations and payments
Customizing your stay based on preferences
Sending confirmation emails and updates
Providing you with personalized offers, promotions, and loyalty rewards
Maintaining the security of our property and website
Complying with legal and regulatory obligations
3. Data Sharing and Disclosure
We may share your personal information with trusted third parties such as:
Payment processors and financial institutions to process transactions
Service providers that assist in operating our hotel, casino, and website
Legal authorities if required by law or to protect our rights and property
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We take the security of your personal information seriously. Azecantum uses industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your online experience. Cookies help us track usage patterns, personalize content, and improve site functionality. You can control cookie settings through your browser, though disabling cookies may affect your website experience.
6. Your Choices and Rights
You have the right to access, update, or delete your personal information at any time. If you wish to opt-out of marketing communications or make changes to your data, please contact our guest services team. We will respect your preferences and promptly address your requests.
7. Changes to This Policy
Azecantum may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the revised date at the top.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us